Privacy Policy
Last updated: September 12, 2025
This Privacy Policy explains how Sam General Landscaping (“we,” “us,” or “our”) collects, uses, and protects your information when you visit samgenerallandscaping.com, contact us, or use our services. By using our website or services, you agree to this Policy.
1. Information We Collect
- Contact details: name, email, phone number, address (when you call, email, submit a form, or request a quote).
- Project details: service type (e.g., retaining wall, patio pavers), property photos you share, preferences, and notes.
- Website data: IP address, device/browser, pages visited, and interactions collected via cookies and analytics.
- Communications: messages, emails, reviews, or feedback you provide.
2. How We Use Information
- Provide quotes, schedule visits, deliver services, and customer support.
- Send service updates, appointment reminders, and important notices.
- Improve our website, services, safety, and user experience.
- Comply with legal obligations and prevent fraud or misuse.
- With your consent, send promotions or request reviews (you can opt out anytime).
3. Legal Bases
Where applicable (e.g., in the EEA/UK), we rely on one or more legal bases: consent, performance of a contract, compliance with legal obligations, and our legitimate interests (e.g., improving services, securing our site).
4. Sharing & Disclosures
We do not sell your personal information. We may share limited data with:
- Service providers (website hosting, analytics, advertising platforms) under confidentiality agreements.
- Professional advisors (accountants, legal) as needed.
- Authorities when required by law or to protect rights, safety, or property.
5. Cookies & Analytics
We use cookies and similar technologies to operate and improve the site. Analytics tools (such as Google Analytics) help us understand traffic and performance. You can control cookies via your browser settings. Some features may not work correctly if cookies are disabled.
6. Advertising & Remarketing
We may use advertising platforms (e.g., Google Ads) to show relevant ads and measure results. These providers may use cookies or device identifiers. You can manage Google advertising settings at adssettings.google.com and review Google’s policies at policies.google.com/technologies/ads.
7. Data Retention
We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your data, and to opt out of marketing. To make a request, contact us using the details below.
10. Children’s Privacy
Our website and services are intended for adults and not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us and we will delete it.
11. International Users
We primarily serve customers in North Carolina, USA. If you access our site from other regions, your information may be processed in the United States, where laws may differ from those in your country.
12. Changes to this Policy
We may update this Policy from time to time. The “Last updated” date at the top will reflect the most recent changes. Material updates will be highlighted on this page.
13. Contact Us
Sam General Landscaping
226 Fairview Rd, Cary, NC 27511, USA
Phone: +1 (919) 656-9165
Email: samgenerallandscapingservices@gmail.com
Website: samgenerallandscaping.com